Serious commitment to retail products：
Non after sales service guarantee scope
1. Products beyond the warranty period;
2. Damage caused by improper use, maintenance and storage (not installed and used in accordance with the requirements of the product manual, any improper use, such as: wrong wiring, abnormal voltage, non rated load and abnormal use environment, such as high temperature, immersion, corrosion, etc.);
3. Force majeure factors, such as flood, fire, earthquake, lightning;
4. Non company's original supporting products, such as the company's light source supporting the use of electronic parts of other companies;
5. Dismantle, change the product or alter the certificate of conformity without permission.
National laws and regulations
In addition, if there are other clear provisions in the applicable national laws and regulations, the company will follow the relevant laws and regulations.
After sales mode
When purchasing products in Zhiniu authorized stores or online stores, contact the purchased stores or online stores for after-sales service within the warranty period with the invoice, receipt, sales identification, purchase contract, online purchase order number, etc.
Customer service consultation
Please call customer service hotline: 86-076088482211 for consultation.
