中文
Service philosophy
Chi cow has a strong after-sales service team. Cattle Chi always adhere to routine maintenance maintenance mode combined with the repair, the repair response is truly efficient, timely and rapid troubleshooting.
Service Process
In order to ensure the industry with the advanced level of LED application product solutions, intellectual cattle both in product customization, pre-sale and after-sales team will arrange a specific contact. Our software free lifetime upgrades, aftermarket zero seconds to respond quickly to ensure that customers happy to use.
Retail sale
Serious commitment to retail products:
Non after sales service guarantee scope

1. Products beyond the warranty period;

2. Damage caused by improper use, maintenance and storage (not installed and used in accordance with the requirements of the product manual, any improper use, such as: wrong wiring, abnormal voltage, non rated load and abnormal use environment, such as high temperature, immersion, corrosion, etc.);

3. Force majeure factors, such as flood, fire, earthquake, lightning;

4. Non company's original supporting products, such as the company's light source supporting the use of electronic parts of other companies;

5. Dismantle, change the product or alter the certificate of conformity without permission.

National laws and regulations
In addition, if there are other clear provisions in the applicable national laws and regulations, the company will follow the relevant laws and regulations.
After sales mode
When purchasing products in Zhiniu authorized stores or online stores, contact the purchased stores or online stores for after-sales service within the warranty period with the invoice, receipt, sales identification, purchase contract, online purchase order number, etc.
Customer service consultation
Please call customer service hotline: 86-076088482211 for consultation.
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